Choosing a general contractor is the most important decision you'll make in any remodeling project. The right contractor delivers quality work on time and on budget. The wrong one? Delays, cost overruns, shoddy workmanship, and legal headaches. Here are seven things every homeowner should verify before signing a contract.
1. Verify Their License
In California, any project over $500 in labor and materials requires a licensed contractor. Check the Contractors State License Board (CSLB) website at cslb.ca.gov — enter the license number and verify it's active, has no suspensions, and is properly classified. For residential remodeling, look for a "B" (General Building) classification. Also check the bond amount and workers' compensation insurance status.
TriCity GC is a fully licensed residential contractor serving North County San Diego. Verify our license during your consultation — we encourage it.
2. Confirm Insurance Coverage
A legitimate contractor carries both general liability insurance and workers' compensation. Liability protects your property if something gets damaged. Workers' comp protects you from being liable if a worker gets injured on your property. Ask for certificates of insurance directly from the insurance provider — not a photocopy from the contractor. Call the insurer to verify the policy is current.
3. Check References — and Actually Call Them
Any contractor can hand you a list of references. The key is actually calling them. Ask past clients specific questions: Was the project completed on schedule? Were change orders handled transparently? Did the crew clean up daily? Would you hire them again? Also look at recent projects — ideally ones completed within the last 6-12 months and similar in scope to yours.
4. Review Their Portfolio Critically
Look at photos of completed projects — not just the dramatic "after" shots, but also in-progress photos that show how the work was done. Pay attention to details: Are tile lines straight? Are cabinet reveals even? Does the trim work look clean? If possible, visit a current jobsite to see how the crew operates day-to-day.
5. Get a Detailed Written Estimate
Never accept a verbal quote or a one-line estimate. A professional estimate breaks down labor, materials, permits, and subcontractor costs line by line. It specifies brands and model numbers for fixtures and materials — not "toilet" but "Toto Drake CST744SG." It includes a payment schedule tied to milestones, not dates. And it addresses what happens with unforeseen conditions (like water damage discovered during demolition).
6. Read the Contract for Red Flags
Watch for these warning signs:
- Large upfront deposit: California law limits down payments to 10% of the project total or $1,000, whichever is less.
- Vague scope: "Remodel bathroom" isn't a scope. Look for specifics — tile type, vanity dimensions, fixture models.
- No timeline: The contract should include a start date and estimated completion date with defined milestones.
- Pressure to sign immediately: A reputable contractor gives you time to review the contract and compare bids.
7. Trust Your Gut on Communication
How does the contractor communicate during the bidding process? Do they return calls promptly? Do they explain things clearly? Are they patient with your questions? The bidding phase is when they're on their best behavior — if communication is already a struggle, it won't improve once the project starts. You'll be working closely with this person for weeks or months. Trust matters.
Choosing the right contractor takes time, but the investment in due diligence pays off many times over. Ready to discuss your project with a licensed, insured contractor who welcomes your questions? Schedule a free consultation with TriCity GC.